Question 1

"Do I own my website and code?"

Accepted Answer

"Yes, 100%. Everything we build is yours — the design, the code, the content. No lock-in, no proprietary systems. If you ever want to move on, you take everything with you."

Question 2

"I already have a website. Can you rebuild it?"

Accepted Answer

"Absolutely. Most of our work is replacing underperforming template sites with custom builds. We'll migrate your content, preserve your SEO rankings, and handle the entire transition."

Question 3

"How long does a project take?"

Accepted Answer

"Typically 2–5 weeks depending on the package. Launch sites run 2–3 weeks, Fortify projects 3–5 weeks, and Arsenal builds 4–8 weeks. We'll give you a clear timeline before we start."

Question 4

"What happens after launch?"

Accepted Answer

"Every project includes a bug-fix window (7–14 days depending on the package) to catch anything we missed. After that, the site is yours to run. If you want ongoing help, we offer monthly maintenance starting at $149/mo."

Question 5

"What does monthly maintenance include?"

Accepted Answer

"Software updates, security monitoring, daily backups, and up to 1 hour of content changes per month. It's optional — your site will work fine without it, but it keeps things secure and current."

Question 6

"Do I need to provide the content?"

Accepted Answer

"We'll need your input on messaging and any specific copy you want, but we guide you through the whole process. We can also help with copywriting and source stock photography if needed."

Question 7

"Will my site work on phones and tablets?"

Accepted Answer

"Every site we build is fully responsive from day one. We design mobile-first and test across devices and browsers before launch."

Question 8

"What about hosting and domains?"

Accepted Answer

"We handle the full setup — hosting, domain configuration, SSL certificates, and email. All included in your package price, no hidden fees."

Question 9

"Do you only work with businesses in Sault Ste. Marie?"

Accepted Answer

"We're based in the Soo and love working with local businesses, but we take on clients across Northern Ontario and beyond. Everything is handled remotely — we just happen to live here."

Concept Designs

Concept Designs

Northshore Electric

Camp & Trail Co.

Stone & Grain

Apex Physio